, MBA, Federation University, Australia; BBA, American International University, Bangladesh; Senior Lecturer, College of Business Administration, International University of Business Agriculture &Technology-IUBAT, Dhaka, Bangladesh
This topic is based on finding factors that add value to make a decent workplace, bring equality and serve for human well-being by implementing features that make people’s work life happy and prosperous. A huge part of our population works in the processed food industry. There are companies who produce food, spice, beverage and other edible materials. The factors that play a vital role in its worker’s economic growth, satisfaction, needs fulfillment and work environment have been identified via open & close-ended questionnaires. In our country, a lot of researches are based on garments sector but not enough researches have been conducted on the food and beverage sector. So in this study, the factors that make the employees more productive are identified and their needs vs fulfillment have been tried to analyze. The factors that help them to be more efficient, have been identified and latest needs are also discussed. In this paper, qualitative & quantitative both methods were used to collect & process data. A set of close-ended questions were asked to the 115 respondents to prepare the graph and percentages based on their opinion and qualitative side with open-ended were covered to back up the quantitative side with qualitative answers were the respondent’s feelings and observations were focused. At the end of the paper, the factors of employee satisfaction were identified as pay structure, work hour, employer’s behavior, easy access & goodwill of the company. Inside these factors, a set of questions were asked and it was found that employees are happy but not extremely happy and the number of demands they have made over the years were mostly get satisfied except few. From the qualitative side, the fascinating factors were found were employees requested to have hygiene, refreshment, recreational facilities.
Keywords: need, satisfaction, needs fulfillment, employee, work environment.
JEL Classification: J21, J24, J30.
Cite as: Ahmad, J. (2018). Analyzing the Employee Satisfaction and Demand vs Fulfillment of the Food and Beverage Sector in Bangladesh. Business Ethics and Leadership, 2(3), 74-83. DOI: 10.21272/bel.2(3).74-83.2018
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