Abstract

The article is devoted to the study of the influence of bureaucracy on job performance. The main purpose of the research is to assess the place of bureaucracy in the company’s management system and to identify factors that reduce the quality of work. Systematization of literary sources and approaches to solving the problem of inefficient work of state authorities showed a low level of research on these issues, a high level of bureaucracy in the country, and significant shortcomings in the personnel management policy. The survey research design was employed in the study, and questionnaires served as the major instrument of data collection. Two theories were adopted – Max Weber’s bureaucratic theory and Fredrick Herzberg two-factor theory of motivation. Methodological tools of the study were the analytical method, the method of logical generalization and synthesis, the survey method, the period of the study was 1999-2018. The subject of the study was the Bayelsa State Civil Service, Nigeria. The data were from the Ministries (Mainstream) Departments, Extra-ministerial Departments, and Agencies. Findings reveal that job performance begets productivity as a result of motivation. That lack of training also hampers job performance. Again, that in the eyes of strict rules and regulations without compliance which results in punishment can also slow down the performance of work, and that, negative attitude of workers can tilt their behavior against job performance. Upon these, the study recommends that civil service rules and regulations should be made flexible, workers should be motivated and incorporated into decision-making process and employees should be given special training that will help enhance their job performance and finally, workers need to be recognized whenever they exhibit excellence in the discharge of the duties.

Keywords: bureaucracy, job performance, efficiency, and effectiveness.

JEL Classification: D61, D73, J2, H21.

Cite as: Makbere, U.J. (2019). Max Weber’s Bureaucracy and Job Performance in Bayelsa State Civil Service, Nigeria (from 1999-2018). Business Ethics and Leadership, 3(4), 49-65. http://doi.org/10.21272/bel.3(4).49-65.2019.

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