Complaints policy

Acknowledging and addressing any issues related to the research conduct and the publication of their results in the “Financial Markets, Institutions and Risks” journal is a fundamental aspect of the editorial policy. Complaints provide an opportunity for the editorial board to constructively improve the quality of the journal and its publishing policies and procedures.

The complaint should be sent to the Editorial Office of the journal at the email address fmir_editor.armg@ssu.edu.ua, clearly indicating the nature of the complaint, its subject and the name of the complainant.

The Editorial Board of the Financial Markets, Institutions and Risks journal considers complaints related to the following:

  • Authorship disputes
  • Plagiarism in published research materials
  • Duplicate publication of papers already published or simultaneously submitted for consideration to several journals
  • Appropriation of research results and fabrication of data
  • Presence of errors or fraudulent actions in the research process
  • Violation of research standards
  • Undisclosed conflict of interest
  • Bias or harmful actions of reviewers
  • Administration policy of the article publication process or recommendations for improving the publishing policy

Complaints Handling Policy

The editorial board of the “Financial Markets, Institutions and Risks” journal is handling complaints in a timely and effective manner. A confirmation letter is sent to the complainant confirming the receipt of the complaint and setting a deadline of no more than 7 days for the editorial board to review the complaint on its merits and respond to the complainant. The decision is sent to the complainant via e-mail. The detailed procedure for dealing with complaints is given in the COPE flowchart [link to flowcharts: see here].

The Editorial Office of the journal implements all procedures aimed at ensuring, guaranteeing and adhering to all ethical standards and principles of academic integrity.