Abstract

Several bank in Bangladesh offer their financial services using mobile technology. Mobile transactions are simple and economical for clients. Mobile banking is performing of the finance of the finance related functions on a mobile device such as smartphone or tablet. This paper provides a picture of how mobile banking now operates and what it could look like in the future. The future of the banking industry will get brighter every day as a result of the study’s conclusion that clients are happy with the services provided by the new banking system. This article will significantly benefit Bangladeshi banks by improving service delivery and raising consumer awareness of available options.

Keywords: sms banking, m-banking, e-banking, prospect, mobile phone.

JEL Classification: G21, G39, M39.

Cite as: Akash, M., Jahid, J. & Habib, Ahsan. (2022). An overview of Study on Mobile Banking in Bangladesh: Area of Rangpur Division. Financial Markets, Institutions and Risks, 6(4), 70-75. https://doi.org/10.21272/fmir.6(4).70-75.2022

This work is licensed under a Creative Commons Attribution 4.0 International License

References

1. Al-Ashban, A. &. (2001). Customer adoption of tale-banking technology: the case of Saudi Arabia. International Journal of Bank Marketing, 19(5), 191-200. Link
2. Barnes, S. (2003). Mobile bangking: concept and potential. International Journal of Mobile Communication, 1(3), 273-288. Link
3. Black, N. L. (2002). Modelling consumer choice of distribution channels: an illustration from financial services. International Jounrnal of Bank Marketing , 20(4), 161-173. Link
4. Cheney, J. S. (2008). An Examination of Mobile Banking and Mobile Payment: Building Adoption as Experience Good. Link
5. Hsin-Hui, L. P. (2005). Tward an understanding of the behavioral intention to use mobile banking, 21(6), 873-891. Link
6. Khan, M. R. (2022). Impact of trustworthiness on the usage of m-banking apps: A study on Bangladeshi consumers. Business Perspectives and Research, 234-250. Link
7. Laforet Sylvie, L. X. Consumers’ attitudes towards online and mobile banking in China. 23(5). Link
8. Lyman, T. P. (2008). Regulating Transfrmational Branchless Banking: Mobile phones and other Technolgy to Increase Access to Finance. Consultancy Group to Assist the poor (CGAp), Washington, DC. Link
9. Mas, I. (2008). Realizing the Potential of Branchless Banking: Challenges Ahead. Consultancy Group Assist the Poor (CGAP), Washington, D.C. Link
10. Mattila, M. (2003). Factors affecting the adoption of mobile banking services. Jounrnal of Internet Banking and Commerce , 8(1), 101-119. Link
11. Mattila, M. K. (2003). Inernet banking majority of laggards. Journal of services Marketing, 17(5), 524-528. Link
12. Mobile banking: Overview of Regulatory framework in emerging markets. (2009). Link
13. Morawczynski, O. &. (2008). Exploring Trust in Mobile Banking Transaction: The Case Of M-Pesa In Kenya. Social Dimensions of Information and Communication Technology Policy, 287-298. Link
14. Morna S.Y. Lee, P. J. (2003). Using ZMET to explore barriers to the adoption of 3G mobile banking service. International Journal of Retail & Distribution Management , 31(6), 340-348. Link
15. Owens, J. &. (2006). Catching the Technology Wave: Mobile Phone Banking and Text-A-Payment in the Philippines. Link
16. Polatoglu, V. &. (2001). An empirical investigation of the Turkish consumers’acceptance of Internet banking services. International Journal of Bank Marketing, 9(4), 156-165. Link
17. Pousttchi, K. &. (2007). Assesment of Today’s Mobile Banking Appilications from the View of Customer Requirement. Link
18. Rao, G. &. (2003, april 11). Online Banking in India. Mondaq Business Briefing. Link
19. Rasheda, S. (2009). Mobile banking: Overview of regulatory framework in emerging markets. 124-131. Link
20. S. W. O’Leary-Kelly, R. J. (1998). The empirical assesment Of construct validity. Journal of Operation Management , 16(4), 387-405. Link
21. Shahanur. (2013). Mobile Banking: An Emerging Issue in Bangladesh. ASA University Review, 7(1). Link
22. Sharma, P. &. (2009). Users’ perception about mobile banking- with special reference to Indore & around. Review of Business & Technology Research, 2, 1, 1-5. Link
23. Suoranta, M. (2003). Adoption of mobile banking in Finland. Jyvaskyla Studies in Business and Economics, 28. Link